knowledge base extending the user`s memory and providing a mechanism for examining topics of interest in greater detail than is possible without automated assistance. The Knowledge System provides a natural, easy to use index into the web, other applications and their files, paper files, collectables or anything of interest to the system user. The Knowledge System also supports daily diary, time tracking, task tracking, problem tracking, project

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SnippetCenter is the Portal to your Knowledge. The information manager archives text and PDF documents, files, code snippets, internet addresses, comments and notes in a custom tree structure. Search your knowledge base with full text search. Control SnippetCenter intuitively and without learning expense. The Plus for programmers and web designers: Code snippets with colored syntax highlighting for more than 30 programming languages!

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base articles, but cannot modify articles or create new ones. Personal Knowbase is the note management tool that makes it easy to manage the large amount of information that crosses our desks every day. This freeform notes manager uses a natural way to retrieve data, using keywords to filter your knowledge base for related information quickly. PK Reader reads files created by Personal Knowbase version 2 or 3. Multiple users can read Knowbase files

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Knowledge Base After solving a problem, close the ticket and convert it to a Knowledge Base article. This information database allows your support team to efficiently share solutions to common or difficult problems. The database is easily accessed and searched through Outlook, and can also be published to your customers, allowing themselves to find solutions to their problems. Follow up your performance A report tool is also part of Public Folder

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Knowledge Base After solving a problem, close the ticket and convert it to a Knowledge Base article. This information database allows your support team to efficiently share solutions to common or difficult problems. The database is easily accessed and searched through Outlook, and can also be published to your customers, allowing themselves to find solutions to their problems. Follow up your performance A report tool is also part of Outlook Helpdesk

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Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities.

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